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Info for Visitors of Unity Hospital 

Patient Information
For patient information, call (585) 723-7015.

Hospital Visiting Guidelines
Remember that most patients tire easily. Extended visits and too many visitors at one time can wear them out. Visitors are encouraged to use their discretion and to try to visit between the hours of 11a.m and 8 p.m.  Please note that doors to the main Hospital entrance are locked at 8 p.m. Anyone who needs to enter the Hospital after that time must use the Emergency Center entrance.

Children under the age of 14 must be supervised by an adult.

Sending a Card to a Patient
You are welcome to send a card to a patient admitted to the Hospital.  The card will be hand-delivered by our Volunteer Staff.  Address your card like this:
Patient's Name
Unity Hospital
1555 Long Pond Rd.
Rochester, NY 14626

Key Contact Person
Patients will be asked to designate one person as our primary contact. We will only share patient information with other people when we are given the patient's permission to do so. If you are designated as a key contact person, you are encouraged to take notes when talking with members of our health care team. Writing things down helps when information needs to be communicated to others.

Park Place Gift Shop
Located on the first floor, the Park Place Gift Shop is open daily and features magazines, fresh cut flowers, snacks, cards and gift items. It is operated by the Park Ridge Auxiliary. Park Place Gift Shop can help you find a unique gift for that special patient. You can order online or by phone Monday through Friday until 4 p.m. and our volunteers will deliver to the patient's room free of charge.


Free parking is available for visitors in the designated parking lots at all entrances to the Hospital.

Bus Service
The Regional Transit Service bus stop is located outside the Main Entrance of the Hospital. Schedules are available at the Information Desk by the Main Entrance.

The Park Place Cafe, located a short walk from the main entrance, is open daily for breakfast, lunch and dinner. Visitors are welcome. 

Free Wireless Internet Access
Unity is proud to provide our patients, families, and visitors with another convenient service – free wireless Internet service! Unity Wi-Fi is available at Unity Hospital.