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News from Unity

Unity Hospital Achieves Top Honor from Greater Rochester Quality Council

Unity Hospital in Greece achieved Greater Rochester Quality Council’s top honor during its 8th Annual Showcase and Performance Excellence Awards Ceremony.

The mission of the Greater Rochester Quality Council, an affiliate of the Rochester Business Alliance, is to stimulate and foster excellence in products, services, and processes of all organizations and businesses in the community.

Unity earned a Gold award in the Operations Excellence category for Emergency Center and Inpatient Care Redesign work.

Over the last 18 months, multi-disciplinary teams from across the Health System have worked together to redesign how care is delivered at Unity Hospital. These efforts have led to improved length of stay, shorter wait times in the Emergency Center, more streamlined work flow processes, the implementation of evidence based care pathways and order sets for COPD, Pneumonia, Congestive Heart Failure, Sepsis, Stroke and Cellulitis.

“This award is appropriate recognition of an immense amount of work by many Unity disciplines which resulted in the improved efficiency and effectiveness of our care,” said James M. Haley, M.D., Senior Vice-President and Unity’s Chief Medical Officer. “It also serves as brand recognition of Unity's excellence to the members of the Rochester business and health care community. What a great accomplishment for the Unity team!”

The applicants were judged against criteria including the effective use of performance improvement tools, teamwork, and achievement of results.

“These organizations exhibit a passion for excellence and use leading edge improvement tools to better serve their customers, patients, and other stakeholders,” GRQC Chair Carol Wilke. “Those efforts help make the Greater Rochester community a better place to live and work.”

About Unity Health System
At Unity Health System you’ll find the friendliest and most compassionate people dedicated to providing the best possible health care experience. We have over 70 locations in Rochester and Monroe County, including Unity Hospital, located on the Unity Park Ridge Health Care Campus in the town of Greece and the Unity St. Mary’s Campus in Rochester. Key programs include Aging and Community Services, Behavioral Health, Neurosciences, Orthopaedics, and Women's Services. The Village at Unity is Unity's senior living community that offers a full continuum of housing programs including independent, enriched living, and a memory care community. ACM Medical Laboratory is a world leader of patient and clinical trials testing, with locations in western New York, York, England, and India, and lab partnerships across the globe. Our shared commitment to delivering health care the way it should be is reflected in our overall employee and patient satisfaction ratings and quality outcomes. For more information, visit unityhealth.org.

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