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Contact Information

Unity Health System HR/Benefits Department
 Unity Health System
 Human Resources / Benefits
 89 Genesee St.
 Rochester, NY 14611
Benefits Hotline: 585-368-3211 
Benefits Fax Number: 585-368-3259
Benefits E-Mail: hrbenefits@unityhealth.org
A member of the Benefits team will get back to you within 24 hours during business days, Monday thru Friday.

For questions regarding your paycheck, direct deposit or tax withholding, call the Payroll Hotline: 585-368-3977

Dental Insurance - Excellus BC/BS

Customer Service: (877) 668-7636

Find A Dentist


Transamerica Retirement Solutions- 403(b) & 401(k)

Customer Service for current participants: (800) 755-5801


To Enroll: (888) 676-5512

Mary Lynn Bianchi - Onsite Representative: (585) 723-7116

EAP (Employee Assistance Program)

For information on the Employee Assistance Program (EAP), click here.  

Flexible Spending Account (FSA) - EBS-RMSCO, Inc.

Customer Service: (800) 327-7130

Customer Service Email

Participant Login

Health Insurance - Excellus BC/BS

Customer Service: (877) 668-7636

Find a Doctor  -  (Select Excellus BluePPO as the health plan.)

Health Advisor

Medication Formulary Search


Legal Services Plan - Hyatt Legal Plan / MetLife Co.



Vision Insurance - EyeMed

Customer Service: (866)-9EYEMED

For a participating provider, search Insight Network

Voluntary Benefits - The Farmington Company - Whole Life & Cancer Insurance


E-Mail: cs@farmingtonco.com