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Contact Information

Unity Health System HR/Benefits Department
 Unity Health System
 Human Resources / Benefits
 89 Genesee St.
 Rochester, NY 14611
Benefits Hotline: 585-368-3211 
Benefits Fax Number: 585-368-3259
Benefits E-Mail: hrbenefits@unityhealth.org
A member of the Benefits team will get back to you within 24 hours during business days, Monday thru Friday.

For questions regarding your paycheck, direct deposit or tax withholding, call the Payroll Hotline: 585-368-3977

Dental Insurance - Excellus BC/BS

Customer Service: (877) 668-7636

Find A Dentist


Transamerica Retirement Solutions- 403(b) & 401(k)

Customer Service for current participants: (800) 755-5801

To Enroll: (888) 676-5512

Onsite Retirement Representative: (585) 723-7116


EAP (Employee Assistance Program)

For information on the Employee Assistance Program (EAP), click here.  

Flexible Spending Account (FSA) - Lifetime Benefit Solutions, Inc.

Customer Service: (800) 327-7130

Participant Login

Health Insurance - Excellus BlueCross BlueShield

Customer Service: (877) 668-7636

Find a BCBS Doctor  -  (Select Excellus BluePPO as the health plan.)

Health Advisor

Medication Formulary Search


Legal Services Plan - Hyatt Legal Plan / MetLife Co.



Vision Insurance - EyeMed

Customer Service: (866)-9EYEMED

For a participating provider, search Insight Network

Voluntary Benefits - The Farmington Company - Whole Life & Cancer Insurance


E-Mail: cs@farmingtonco.com