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Contact Information

Rochester Regional Health - Benefits Department
 Rochester Regional Health
 100 Kings Highway South, Bldg C
 Rochester, NY 14617
Benefits phone: (585) 922-1100 
Benefits fax number: (585) 922-1033 
Benefits email: hrbenefits@rochesterregional.org

Payroll Hotline: 585-368-3977  (Call payroll for questions about your paycheck, direct deposit and tax withholding.)

Dental Insurance - Excellus BlueCross BlueShield

Customer Service: (877) 668-7636

Find A Dentist


Transamerica Retirement Solutions- 403(b) & 401(k)

Customer Service for current participants: (800) 755-5801

To Enroll: (888) 676-5512

Onsite Retirement Representative: (585) 723-7116


EAP (Employee Assistance Program)

For information on the Employee Assistance Program (EAP), click here.  

Flexible Spending Account (FSA) - Lifetime Benefit Solutions, Inc.

Customer Service: (800) 327-7130

Participant Login

Health Insurance - Excellus BlueCross BlueShield

Customer Service: (877) 668-7636

Find a BCBS Doctor  -  (Select Excellus BluePPO as the health plan.)

Health Advisor

Medication Formulary Search


Legal Services Plan - Hyatt Legal Plan / MetLife Co.



Vision Insurance - EyeMed

Customer Service: (866)-9EYEMED

For a participating provider, search Insight Network

Voluntary Benefits - The Farmington Company  (Accident Insurance, Cancer Insurance, Critical Illness & Whole Life Insurance)

(800) 621-0067

E-Mail: cs@farmingtonco.com